Get Started: Introduction

Glare is a data-informed design framework emphasizing clarity, measurement, and alignment with user needs and business goals. It prepares teams to move through the four core facets—Define, Measure, Compare, and Lead—ensuring the design effort is intentional and impactful. By establishing a foundation of thoughtful data-informed processes and measurable outcomes, Glare enables teams to navigate complexity confidently.

Understanding the Core Facets

Glare operates as a holistic framework with interdependent facets that guide teams in creating user-centered designs:

1. Define
   Define focuses on understanding user needs, collecting meaningful data, and establishing design credibility. This facet ensures every decision is based on real-world insights and measurable evidence​.
2. Measure
   Measure prioritizes design intent and usefulness by turning exploration into actionable progress. It transforms uncertainty into meaningful outcomes through initiatives, hunches, questioning, and findings.
3. Compare
   Highlights design outcomes and desirability by leveraging methods, benchmarking, and KPIs to evaluate progress and align with strategic goals. It ensures designs evolve to remain competitive and user-centered.
4. Lead
   Centers on design impact and viability, linking design work to business objectives through workflows, OKRs, and results demonstrating value and ensuring scalability.

Start Small, Grow Big

Glare is adaptable to teams of all sizes and needs. You can start with a single metric or focus area and gradually expand to a comprehensive framework that supports usability evaluations, competitive benchmarking, and continuous improvement. With Glare, the possibilities for growth and refinement are endless.

What’s most important is aligning on standard ways to define design success. These could look like business objectives, desired project outcomes, or KPIs. As your design organization matures, your teams will start aligning on their objectives, prioritizing measurable outcomes, and understanding how the framework integrates user-centered design with strategic priorities. This preparation is key to establishing a shared vision and consistent processes that drive progress.

Key Facets to Explore

In this Get Started section, we introduce foundational facets to ensure smooth navigation through Glare:

Each of these sections of Glare emphasizes preparation, alignment, and clarity. It provides teams with the tools to structure their processes, measure their efforts, and focus on solving real problems while achieving desired outcomes. By starting with Glare, design teams can ensure their work is purposeful, measurable, and aligned with user needs and organizational goals.

Taking the First Step

Begin your journey with Glare by exploring the summaries for each core facet and laying the groundwork for a design process that delivers measurable impact. Glare equips you with the mindset and structure to turn design challenges into opportunities for growth and innovation.

Framework Benefits

Glare is a UX metrics framework designed to provide a structured approach to measuring and evaluating user experience effectiveness. The purpose of the Glare framework is to help teams: